Dear Debbie (Matron)
I wanted to express my sincere thank to both you and all of the staff in the nursing home, who have looked after my mother and made her remaining years so enjoyable.
Whenever I came to the home to see my mother, she was always in high spirits, and it wasn’t only attributable to the sherry! She often referred to the food as being particularly nice, and she clearly valued the companionship, which you all provided to her. Her clothes were always laundered punctually, and her hair was always well tendered by Sue Love.
In summary, I considered that my mother was always in the best of care, especially in her final weeks, your staff and their care were simply exemplary
(Son of Resident)