To all the amazing staff & people at Verulam House Nursing Home

Thank you for everything you did for R. throughout his stay and time with you.  He had some lovely memories & made some friendships while with you.

Your kindness & support was truly appreciated in the days that mattered.

All our love & Thanks

Ryan, Carli, Lee, Diane and the rest of the Johnson family

(Family of a late resident)

May 2024

To Debbie and the lovely team of nurses at Verulam Care Home

A big thank you to everyone for caring and looking after our mother J.


From all the family

Family of a late resident

May 2024

To all the staff at Verulam House

Just want to say Thank you for all you did for V. in her last years.

I know that she was happy and comfortable and it was a pleasure to visit her in her twilight years.


Friends of a late resident

May 2024

Dear Matron

A rather belated ‘thank you’ to you and all your staff at Verulam House for looking aft me so very well throughout April.

The care i received at all times was professional, proficient and, above all, genuinely caring and everyone i met really engaging anf interesting.

With Best wishes to all staff


(Respite Resident)

May 2024


Dear Pam,


Wishing you and all the team at Verulam House a lovely Easter,

With Best wishes

Chris & Carol (Resident’s son & Daughter)

March 2024

Thank you

Dear Pam and Verulam Nursing Home Team,

Chris and i would like to thank you all for looking after our Dear mum especially in the last few years of her life.

Your care & attention to her needs are very much appreciated and we know she also valued your help.

As a family it has been very difficult to accept her dementia diagnosis and to see her decline in every aspect but we do know the staff too very good care of her

We miss you all

With best wishes,

Marilyn, Chris & Family ( Resident’s daughters)

March 2024

To Pam, Debbie and all the team at Verulam,


With sincere thanks for all you did to care for V and to make her stay with you so special.

She was very happy at Verulam, and i would not have envisaged her living anywhere else. Thank you all.

With very best wishes,



February 2024








To all the staff,

We would like to thank each and everyone of you for caring for our mum, over the last few year with kindness, respect and dignity.

It was always a comfort to know mum was in safe hands and being looked after so well.

We are extremely grateful that mum was able to end her years in such a caring environment.

With thanks and affection

Ali & Mike (Resident’s Daughter & Son)

February 2024

Thank you

Dear Pam, Debbie, Kay and all the Verulam Team,

I would like to thank you all from the bottom of my heart for looking after V and keeping her safe (especially through Covid) in all the time she spent at the home. Myself, John and Diane knew and felt that she was content there, that is the most important thing.

Wishing you all the very best in the future

Mike (Resident NOK)

February 2024

Dear Everyone,

I find it hard to write this, not because of saying thank you but the reason is that my beloved brother  has passed away.

Since he arrived at Verulam House in June 2022, all of you have been wonderful to him (I’m sorry i don’t know everyone’s name).

With interest in him, caring, nursing, seeing to all his needs with such courtesy and understanding which made him feel secure and looked after.

I know he had lots of laughs with you, some difficult times but at all times you were there for him

It made the last years of his life good and i know how grateful he was to all of you for what you did for him.

I have always felt that you went above and beyond what you did and i am so grateful for that.

Also, everyone has always made us welcome when we have visited and would speak to us and of course our son Edward which meant a lot.

What you do is amazing which I’m sure is not always easy, but the atmosphere in the home is warm and loving.

Thank you, thank you from the bottom of my heart for looking after my brother, I am eternally grateful to you,

With my Love,

Judy W

(Sister of Late Resident)

January 2024

Dear Debbie,

Please accept my grateful thanks to you and your kind staff for the care that you gave to me during my recent two week stay at Verulam House.

My stay gave me the opportunity to relax and recover following my discharge from Watford Hospital.

It was a relief to be looked after so well while my family sorted out my domestic arrangements at home.

A sunny room, excellent food and 24 hour personal attention allowed me to unwind and prepare for a return to the outside world.

I seem to have recovered well and am looking to getting back to my normal routine.

Thanks again

Graham Jex

(Respite Resident)

November 2023

To all the staff at Verulam

Just a note to say thank you all so much for all the love and care you have given to our mum.

We couldn’t have asked for a nicer home for her, she was so happy here.


From all of the family

We will miss you all

November 2023

Dear all at Verulam House

Thank you all for taking such extraordinary care of dad, and also of mum.

With Much Love

Vicky Pearlman

October 2023

To all the people on the day shift.


Thank you so much for all the love and care you gave to our mum over the last year. You are all fantastic, caring , kind people and we are so grateful.


Thanks so much

Juliette & Lou

October 2023

Unfortunately, my father only spent a week in Verulam House. However, the palliative care you gave him was excellent. You were all so kind, caring and above all, gave my father back his dignity. All the staff went that extra mile to ensure my father was comfortable. Time was spent to ensure he could enjoy the tasty food your kitchen prepared. His every need was considered. However, what strikes me the most is the extras given to a man who had only, very recently, become a resident. For example, the Deputy Matron sat with dad for an hour after her shift one evening, when she knew his time was growing short. She spoke words of great comfort. I am so grateful to you all as i could not easily be with my father as i live 280 miles away. Thank you from the bottom of my heart.

Yours sincerely


September 2023


Following on from Sue can i just add my thanks to you and all the staff at Verulam for an amazing afternoon. Musical entertainment, raffles, tombola’s, games, drinks and a spread fit for a king together with perfect weather (I’m sure pre arranged!) made it a truly memorable event. Thank you all so much for your hard work, it is appreciated.

Jane and Ollie

August 2023

Pam, Debbie,

A huge thank you to you all- the long awaited Garden party did not disappoint!

Please pass on our thanks to all the staff who obviously had worked so hard above and beyond their normal hours- it was amazing.

Mum continues to thrive with your wonderful care and we are so grateful she has found such an excellent home- a real home.


August 2023

Dear Pam,

I’m sorry not to have thanked you and your staff formally before; sadly we have been very busy with mum’s funeral arrangements. But my brother and i are hugely grateful to you for the care you gave mum in the last months of her life- THANK YOU SO MUCH.

With Best wishes,

Sally (Residents Daughter)

August 2023

Dear Staff at Verulam House,

I write to thank you, one and all, who have cared for Heather so well over the last 10 months. I know from Heather , she particularly enjoyed the times for “sit down” chat with some of you, Thank you.

I certainly did not see you all in action, but what i did see- and by way of example, i mention Rachel and Lesley, your care has been very good. Keep going.

All best wishes,


(Friend of Resident)

January 2023

To all the staff at Verulam House

We are very grateful for the care Tom received over a long period of time. Thank you for the care also showed to us to us.

With all our best wishes,

Sally & Catherine

(Residents wife & daughter)

February 2022

Dear Debbie

Thank you and all your team who looked after our dear sweet sister during her last days of life.

She wasn’t with you long but you gave her the best care possible. You always kept me updated and especially by allowing me  to see her that one last time. I will always remember that kindness.

Being able to give her a kiss and cuddle was so important as i hadn’t seen her in over a year.

Thank you all

Lynn Penman

(Sister of Resident)

March 2021

To Debbie, Gitana and all the team,

A short note to thank you all for the kindness, care and compassion yo had for mum and our family. It greatly eased her passing and gave us reassurance that she was in the best possible hands for her last few days.

Warm Regards,

Susan and family

(Residents Daughter)

March 2021

Dear Everyone,

We would just like to say an enormous thank you for all the love & care you have shown mum over the last 5 years. We know that she had come to think of home & truly appreciated all of you.

We have made a donation to the staff fund on mum’s behalf. We also thought you might enjoy a piece of cake & take a moment to think of mum this afternoon.

With Love and Thanks

Helen & Jane

(Residents daughters)

March 2021

To Everyone At Verulam House

Dear Debbie

We would like to take the opportunity to thank you and all the staff at Verulam House for the excellent care our mother received over the last few weeks of her life. She was treated with compassion and dignity at all times, making sure she was as comfortable as possible.

We are also particularly grateful for the care and support you gave to us both during her final days, making it possible for us to be with her throughout. We will never forget the kindness and understanding shown to us by everyone we encountered during that time from the senior nursing staff to the kitchen assistants. We were so touched by their unfailing gentleness and courtesy, even during the challenging heatwave. It made such a difference to us during a vey difficult time.

Heartfelt thanks once again,

With our love,

Maggie & Liz

( Daughters of Resident)


July 2022


To Everyone

We are incredibly appreciative of the care you gave mum and the amazing work you do !

Thank you from the whole family

Sarah, Nigel, Helen & the Grandchildren


( Family of Resident)

July 2022


To All The Staff at Verulam House,

Thanks for your card of sad loss of my Dear sister Margaret.

Her stay with you wasn’t very long but I knew she was well looked after and the kindness shown by eveyone is much appreciated by her family.

Wishing you all Good health


(Sister of Resident)

November 2020

Special thanks to the Team at Verulam House for looking after Florence, our Mum.

A special thank you to Debbie for insisting Mum came back to Verulam to be with people she knew. A special thank you to Phoebe and Erica for nails and hair, Mum really appreciated this and enjoyed your company. Leslie too, Mum was very fond of you. Thank you Sherrey for being an efficient “clean and dirty washing” bag lady.

Many thanks to you all at Verulam House for looking after Mum so well.

Best wishes to you all

Rita & Gloria

(Daughters of Resident)

September 2020

To Pam and all the team.

Thank you all for your kindness, compassion and common sense in making the last weeks of Marti’s life the most comfortable and comforting time.

He will be missed by many, many friends.

Much love & thanks


(Friend of Resident)

September 2020

To Debbie and all the staff

I wanted to say thank you for all the care and support that you gave to Graham over the past years.

I shall miss coming into my “second home” and seeing you all.

With much love

From Angela

(Wife of Resident)

August 2020







Dear Debbie & all the wonderful staff at Verulam House,

I just wanted to send a note to thank you for looking after my mother, Christine for nearly 8 years.

The care was always excellent and you took a huge amount of worry from our shoulder when mum moved from hospital in 2012. That year , in fact immediately, she rallied, which was as a result of the care and extra stimulation of being in Verulam House and well looked after.

In fact for many years she defied previous expectations following the stroke, with her fitness & general perkiness !

You also took great care of my father, who became a regular visitor ( and associate resident) with his daily visits to see mum & have lunch.

So, after 8 years we will miss our visits to the home. The garden parties and the most friendly staff from reception, the office, kitchen , nurses & care assistants, garden & caretakers i.e everyone.

Thank you for looking after my parents.

I hope you are all safe in these difficult times , you are in the front line and keeping our families safe. I send you all my respect for the work that you do .

Love from Michael

(Residents son)


May 2020

Dear Verulam House,

Thank you for looking after my Granddad,

Thank you for everything you are doing.


(Granddaughter  of Resident)

May 2020

To all Staff and Residents.

Thank you for making such a nice home for Liz.

Wishing you well warmly.


(Residents Husband)

April 2020

To All the Staff of Verulam House.

Many thanks for looking after Laurie so well. Our old neighbours gave him  warm welcome home to the village of Ridge.

He lies in the company of his old World War 2 boss , Lord Alec of Tunis.


(Wife of Ann)


April 2020

Dear Debbie

I would like to take this opportunity to thank you, and all the staff at Verulum House Care Home for the excellent care and attention you gave to my mum, during the last few days she was alive. The compassion and care that you showed towards her was self evident to me and I know will have made her time at Verulum as comfortable as possible.
I would particularly like to thank you for allowing my sister and I access to my mum during her final days. I know that my sister and I were so grateful for being able to be with mum as she passed away. We were both very grateful that mum had as peaceful a death as possible and we both took great comfort in that this was all due to the fantastic help and support that you and your staff gave mum during those last few days.
Thank you once again for everything you did for mum during the last year. I am in total awe of the amazing and brave work that you continue to do under the current circumstances.
Stay safe and well.
Kind Regards,

(Son of Resident)


April 2020

I wish everybody at Verulam House a HAPPY EASTER.

It is with much gratitude and great fondness that I often think of you all no one singled out, no one forgotten.
It may sound strange but I am thankful that Bob died when he did.
Of course I miss him every day, that is I miss him the way he was right up to the middle of last year. After that his physical health deteriorated and he found it difficult to accept the limitations forced upon him. When he had to go into hospital a couple of times his mental resilience faltered. Both of us knew that if that happened to either of us that was what we feared most.
I can hardly believe that Bob was with you for just three weeks. You could not restore his physical health that was no longer possible. He was grateful for all the assistance he received but could not accept his physical incapacity. However, your kindness, support, encouragement, humour and cheerfulness almost brought back his mental health.
I knew this was fragile and not likely to last as he worried about the effect his illness had on me, it was a burden he did not wish to inflict on me. Just imagine how he would have felt had he lived longer and experienced these unusual circumstances.
That is why I am happy to have lost Bob when I did.
The present unusual circumstances must put an extra strain and added workload on everybody but I know from experience that you will all rise to the challenge and that all who live in Verulam House are in good hands. Although I am no longer a visitor
I really thank you for all your hard work hoping you can have a HAPPY EASTER.


(Wife of Resident)

April 2020

To Debbie,

May I thank you and all your staff for taking such great care of Laurie. He has enjoyed your company for 4 years.

It will seem so strange not to be coming in and seeing your all.

Ann Price

( Residents wife)

March 2020

To All  the Staff at Verulam House

With much appreciation for everything you did for Dad.

‘Thanks so much’

Love & best wishes

Linda, Anne & all Norman’s family

(Residents Daughter & Family) 


March 2020

To All the wonderful, caring staff at Verulam House Nursing Home.

Thank you for the amazing way you cared for our Husband , Father, Grandfather, Great -grandfather and Brother.

We, the family are truly grateful for the special care he received in the last few days of his life, for the peaceful atmosphere in your home and from the way you also looked after us, the family.

May you all continue doing this great work and being the special people that you are.

With much love and gratitude.

Mrs Roper & Family.

(Wife & Family of Resident)

March 2020


To all the Staff at Verulam

Dear Debbie & Pam.

This is a note to say a huge thank you to you & your lovely team of professional staff who looked after my mum so amazingly in her final few days.

Verulam was a true sanctuary for my mum, myself & my family in our visits. When she passed away on December 15th 2019 it was in a room with a beautiful view of the garden, which we described to her & the peace of her surroundings.

Your staff cared for her in all ways, but in addition provided compassion, guidance & hugs whenever needed. Both night & day we felt welcome and cared for. Such kindness is immeasurable.

May god bless you in all your work at Verulam


(Daughter of Resident)

March 2020

Dear Pam,

‘Hope you know just how much I appreciate all you’ve done’

In remembrance and thanksgiving for the life of my beloved Mother who left us on 2nd February last year, I wanted to express to you and all the Nursing and Caring staff who  helped her through her final months, my sincere thanks. 

The patience, tolerance, kindness, understanding and professionalism shown was exemplary. Furthermore the compassion shown to me and my family as we struggled through a most difficult time in our lives, was deeply appreciated and will never be forgotten. I cannot convey with words the comfort it brought me to know Mum was being so well cared for. Thank You

Forever Grateful

Anne-Louise, Juliette, Sarah, Joseph & Elizabeth

(Family of the late Mary Anne Collins (Nan) RIP 2.2.19 )

February 2020

To Gitana & your team

Thank you so much for looking after my dad so wonderfully for the last two weeks of his life. Verulam House is a fantastic place and my gratitude to everyone . Thank you too Kerry, Sherrey, Debbie, Lesley, Debbie, James & Gitana – you all do such a challenging job so well


As well as looking after Jos so well, I appreciated how much you cared for me too.


( Son & Wife of Resident)

January 2020

To all the staff at Verulam House,

I wanted to say thank you so much for making my Mothers last few days so comfortable. The care and support we all received from Verulam House was truly amazing. It was really peaceful being with mum in her room and looking out on to your lovely garden, even in December , there was lots to see.

I would particularly like to thank Gitana & Onan who were so supportive to me and were able to listen to my concerns and explain what I needed to know, I really appreciated their calmness.

Mum left us sooner than we had expected but Verulam House was the very best place for her to be. Thank you again – with best wishes.


(Daughter of Resident)

January 2020

105th Birthday Celebration

Hi Erica,

Just a note to thank you for the arrangements yesterday – it all went perfectly and I think mother just about understood what it was all about – which is the main thing! Please pass on the family’s thanks to all the staff.

Thanks again and roll on 106!


December 2019

100th Birthday Celebration


Hi Erica

Please thank all those concerned in preparations for Dads 100th birthday celebrations. Yes we had a great time thanks. The sparkling times and cake were very much appreciated and it was lovely to have the chef present the cake with candles burning which Dad managed to blow out successfully.


(Residents Son)

December 2019

I came to this care home in early march (aged 88) from Northwick park hospital, recovering from sepsis which left me unable to walk.

I am recovering well and with the help from Oana ( a Verulam house registered Nurse) & a frame I am now able to walk quite well and am able to consider a return to my home in a few months time.




October 2019

Dear Pam & Debbie,

We would like to say Thank You to you all at Verulam House for everything you did for Roger.

All the staff were great and I could not be more grateful that Roger was so happy & well cared for in the past year.

My gratitude goes specially to the staff who were with him on the daily bases.

So once again THANK YOU


( Residents Friend ) 

October 2019

Dear Erica,

Many thanks for arranging for us to use the Chapel on Saturday for my Dad’s 90th Birthday celebrations. There were fourteen of us in the end, so it was good to have the space, Dad clearly enjoyed himself , joining in a few games enthusiastically. Please would you pass on our thanks to Phoebe for looking after us so well with drinks.

Many Thanks

(Residents Daughter)


October 2019

Dear Matron Debbie,

I was sorry to leave Verulam House on Sunday without seeing you to say ‘ Thank You’ for my stay, but I know you do not work on a Sunday. Also I did go to the kitchen to say thank you for the lovely food. Please pass this card to the Chapel where I would like to thank staff, Erica, Alison , Phoebe, Vicki for their help and please give my regards to all my dinning companions, let them know they are in my thoughts, I miss them!

It is good to be home again after being well looked after by carers.

Good wishes to you all


(Respite Resident)

October 2019

Dear Pam

Whilst writing, may I underline me comment in my recent email. To have had four representatives from Verulam House attend the funeral service was very kind. The help and support given during the time of her stay with you was much appreciated, although I know it may have been a little difficult at times towards the end due to her rapid decline.

Finally thank you for continuing to send on any mail.

Thanks once again for all the help and support given by your carers, nursing and other staff

Husband of Resident

October 2019

Dear Erica,

Thank you so much for taking me to M & S last Tuesday, I thoroughly enjoyed looking through all the rails. The selection was far better than remembered it to be & I thought the prices were much lower.

The Coffee was gorgeous but next time it will be me entertaining.

With many thanks



September 2019

Dear Debbie,

Rob , Sally & I want to write to say ‘Thank You’ for all your love and care of Tim since April. Particularly we want to pay special thanks for the care and knowledge that you gave Tim in the last few days of his life. That he died so quietly slipping away is a source of comfort and relief to us all and we are glad that he is now free of pain.

We are grateful to all the Nursing Staff, Carers , Cooks, Simon &  other unseen & unknown to us. It is invidious to name names but you Debbie, Saly, Nicola , Laura, Barbara, Gitana have give generously of your skills and knowledge to help Tim in his last days.

Also , I would like to thank Pam, Erica, Kerri, Carole & James for their friendship , warmth and welcome. lastly but not lease I got to know some of the residents & was able to say good bye to them.

Tim had the life & death in the atmosphere and surroundings in Verulam House which we wished for him so our memories are good.

With sincere good wishes to you all.

Family of Resident

September 2019

Comments taken from Feedback Questionaire
I would recommend Verulam House to others as a result of the professionalism, care & kindness of all the staff.

H H (Wife of a memorable Husband)

September 2019

Dear All,

I normally send a postcard to my dear mum Eileen Fox. Have had many peaceful thoughts on holiday reflecting on her happy times at Verulam and your kindess is always in my heart. God bless you all.

Best Wishes,

(Son of Resident)

August 2019

Dear Erica and All the The Activity Team,

Thank you very much for giving Tom a very special outing on the Canal.

He really enjoyed it and was talking about it for some days afterwards especially as he knew some of the route you took.

Thank you also for all the many and varied things you do with Tom and the other Residents. A Canal outing takes a lot of planning and work.

With my Sincere Wishes,


August 2019

I am writing to thank everyone at Verulam House who have looked after my mum Doreen so well. When visiting I have always been impressed with the welcoming and friendly atmosphere and feel that you have all created somewhere very special.

Thank you,


(Residents Relative)

April 2019

Hi to all of the staff at Verulam house.

Just a quick message to thank you all for the care and compassion you all showed to Martin me and the whole family  during such a hard time.

It was so nice to see him so well cared for.

Thank you all so much.

He was in love with the “Tina the cleaner” bless him.

Again thank you all so much.


P.s i’ll miss the coffee machine.


(Residents Brother)

February 2019

To all at Verulam House

I would like to take this opportuntiy to thank all at Verulam House for the exceptional level of care given to my Husband.

Nothing was ever too much trouble and it was a great solace to me knowing that his comfort and dignity were so caringly respected during his final weeks.

I would also like to commend the understanding shown by the staff towards myself and my sister when we visited for their many kindnesses and for making sure we were ‘alright’ and those many cups of tea were always very welcome.

All of these things made what was a very sad and stressful time for us more bearable.

The caring and committed ethos at Verulam House was acknowledged in the Eulogy at his Cremation.

Once again THANK YOU and all good wishes to you all.

(Daughter of a resident) 

JULY 2018

Dear Debbie (Matron)

I wanted to express my sincere thank to both you and all of the staff in the nursing home, who have looked after my mother and made her remaining years so enjoyable.

Whenever I came to the home to see my mother, she was always in high spirits, and it wasn’t only attributable to the sherry! She often referred to the food as being particularly nice, and she clearly valued the companionship, which you all provided to her. Her clothes were always laundered punctually, and her hair was always well tendered by Sue Love.

In summary, I considered that my mother was always in the best of care, especially in her final weeks, your staff and their care were simply exemplary

Kind Regards

(Son of Resident)

September 2018

“Dear All,

We would like to say Thank you to everyone for all your efforts in celebrating my fathers birthday last week and enabling us to have a small family party in the Chapel.

With Best Wishes,

Alison and Ed”

(Family of a Resident)

April 2018

Dear Erica, all the Staff and Residents of Verulam house, Thank you so very much for the beautiful flower arrangement! It looks lovely on my coffee table. It was always our pleasure to come in, and as Raffles (the dog) is improving on our new medical regime, we will come to see you again soon,

Much Love,

Chrissie and Raffles”


April 2018

Pats wishes were that the funeral should be for close members of the family, but so many of the carers and others on the staff at Verulam House have asked about the funeral that we are of course, stretching the term ‘family’ to include the many friends she made there who were so wonderfully caring and kind to her over nearly five years.

So there may be quite a crowd on the day; you have been warned!

May I take this opportunity to thank everyone at Verulam House for your wonderful support and kindness even when Pat was a less than easy resident! I and all our family are extremely grateful to you all in whatever part you took in her care.

Thank you all so much!

Tim and all our family.

(Son and family of a resident)

April 2018

“….please pass on our thanks to everyone at Verulam House for the excellent care Rosemary received. She always seemed to be happy whenever we saw her and clearly enjoyed all her outings and activities. I shall particularly remember one visit last summer when she was playing Scrabble with another resident and still creating clever high scoring words!

With Kind Regards,


(Family member of a Resident)

April 2018

“Dear Verulam Staff,

Thanks so much for a lovely afternoon on Sunday with Eileen…

The food was fabulous, The Rock Cakes were so good! The staff are just amazing.

Thanks so much.

Nina & Jon”

(Family of a resident)

March 2018


“To Pam and all the nursing, care and ancillary staff, with sincere appreciation for looking after mum and us so well during the last 2 years. We are very grateful indeed and could always rest easy knowing all her needs were being met and that staff had a high regard for her.

Best Wishes,”

The Family of Kate (previous resident)

January 2018

“I want to thank ALL the staff for making my mother so welcome at Verulam House. In just 9 days they improvement in her mentally and physically is unbelievable. The care is excellent. Her great Niece and I enjoyed a very good lunch with her yesterday and conversations with her which shows her brain is waking up again. I brought her medals in and was amazing she remembered where she was stationed, her duties etc.

My cousin left as I have been doing, relieved as last she is recieving the care she deserves at this time in her life.

Thank you”

Jane (Daughter) 





November 2017

“To all staff at Verulam House,

Richard, Christopher and I, as well as the rest of the family, would like to thank you for looking after our dear Mum, Iris so well during her year at Verulam House. You made her and us so welcome and mum loved her room on the second floor. She enjoyed the outings, the scrabble afternoons and the sherry mornings as well as many other activities. Thank you all for your care, concern, support and good humour. Mum appreciated what you did for her very much, as we did too.

With all Good Wishes”

Hilary (Iris’s Daughter)




November 2017

“To Erica and the Activities Team,

Thank you for that wonderful party you organised for me last Sunday. You did so much, the many on/off phone calls, the setting up and decorating of the chapel, the beautifying of my wheelchair etc. etc. etc. I’m so very grateful.

Love and best wishes,”

Marion (Resident) 

November 2017

“A big Thank you to all the carers, Nurses, James and everyone who works so hard at Verulam House. You all helped to make my stay with you enjoyable. There is a real family atmosphere in the house where everyone helps each other. I really did appreciate all you did for me.

Thank you again, Love Sylvia. ”

Respite Stay Resident


September 2017


“To all the staff at Verulam House

Thank you so much for your care of Rosemary over the past few days and of course the whole time she has been with you. All I wanted was for her to be happy in her declining years and she was. Ian and I thank you all on behalf of our family.

With Best wishes”

Sue and Ian (Niece and Nephew)


September 2017

“To all the staff of Verulam House,

Although Alan’s time with you was very brief, we as a family would like to express our appreciation and gratitude for all the care and compassion shown to him and us as a family in what turned out to be his final days.

We as a family can not thank you enough for making us feel welcome and caring and nursing Alan and attending to all his needs.”

Mick & Wendy, Steven & Marion and Colin Roberts

(Alan’s Sons and Family)

August 2017

“To all of the Staff at Verulam House,

Thank you for caring for our father until the very end of his life. We will miss our long connection with you all and wish you the very best in the future.

Love Helen Davidson, Lib Luke,Sara Thompson and all the dogs!”

(Jeremy’s Daughters and Family)

August 2017

“To all the staff at Verulam House,

Thank you all so very much for all that you did for our father, Jeremy over the years of his life and particularly for your great kindness and care during the last months.

As we all know he had strong views and opinions which were managed with good humour so that he could enjoy the relationships that were developed over the years.

Thank you too for the understanding and support for the family and particularly for your sympathy and kindness that last day.

We were all very touched to see so many of you at the funeral. I’am only sorry that I didn’t have a good opportunity to talk to you very much there.

With very very many thanks to all of you for all the difference you made and all good wishes.”


(Jeremys Daughter)


August 2017

Letter to Dr Damian Tominey (Owner)

“Dear Dr Damian Tominey,

I’am sure you already know, but I want to tell you how marvellous all the staff are at Verulam House. I’am so grateful for the 5 1/2 years of excellent care of my partner received while he was a resident in Verulam House.

I was allowed to help with his care and these days were so precious.

I thank all the staff whereever they work for all their kindness, support and friendship. Verulam House felt like home from home at a time when it was needed.”

Yours sincerely,

Veronica Allwood (Partner)


August 2017

” To Debbie and Staff,

Thank you all for looking after Mum (Ella) in the most wonderful way possible. Everyone did their best for her in the very short time she was with you.  Her end of life care was truly exemplary and we thank you all so much.

With kindest regards”

Susan and Michael (family)

August 2017

“Thank you for helping me get better.”


(Respite Resident)

July 2017

Letter to Debbie (Matron) and all staff at Verulam House

“Debbie & Staff,

I have sincerely enjoyed the time that I have spent with you during my placement. As a result of your experience and guidance I have a much deeper understanding of the nursing career. Once again, thank you for your commitment and assistance. My gratitude of your contribution to my future success is immeasurable.”


Delisani (Student Nurse)

July 2017

“To all at Verulam House,

With my grateful thanks for the professional skill and personal care you demonstrated in looking after my father Ian over the last year.”

Nick (Son)

May 2017

To all the Staff at Verulam House

Thank you for your care and kindness for Pat over 5 years.

Tim and our family.

(Family of a Resident)


To all the staff who have cared for Pat so patiently, Thank you so much.

IT has been a great comfort to know that Patricia was in such good, kind care,

Love from Helen.

(Family of a resident)